Terms & Conditions
CREDIT CARDS ACCEPTED
NET 30 TERMS
Available upon credit approval. Outstanding past-due balances are subject to a finance charge of 1% per month. New orders will not be shipped while there is a past-due balance.
For new accounts that have not established credit with DVsaW, sufficient time should be allowed to obtain proper credit information. We require a bank reference plus two trade references. A credit application can be mailed or faxed to you and returned to us upon completion.
COD (Cashiers Check), Company Check (with credit approval) or Cash in Advance (Check or Wire Transfer)
RETURNED CHECK POLICY
All returned checks are subject to a $25 service charge.
Orders are shipped FOB shipping point, freight prepaid and added.
There will be a $10 handling charge on all equipment and a $5 handling charge on all other orders. If expedited freight shipment or a specific carrier is preferred, it must be clearly stated. We reserve the right to ship complete.
Product may be drop shipped direct from the manufacturer, excluding Alaska and Hawaii.
FREIGHT SHORTAGES OR DAMAGES
All shipments must be inspected carefully before signing the freight bill. The customer must note all damage, shortage, or loss directly on the freight bill. Concealed damage is the responsibility of the customer and must be reported to the carrier at time of equipment delivery. Failure to do so places responsibility for loss with the customer. The customer must take necessary steps to obtain carrier damage inspection reports. DvsaW must be notified so that we can help the customer obtain a claim settlement.
No product may be returned without a return authorization number, which must be obtained within 30 days of receipt of product. No credit will be issued on any unauthorized return. Please call your salesperson for an RA#. Defective product will be repaired or replaced per manufacturer’s decision. Returns for any other reason are subject to manufacturer’s restrictions and restocking fees.
All returns must be shipped prepaid.